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Policies

SHIPPING

We ship mainly via UPS, Fed Ex or RTL carriers. Quotes can be obtained during ordering process by utilizing your shipping zip code locator or contacting us directly at 1-877-797-7225. If items are outside of the weight or maximum dimensions we will attain common carrier transit to your destination. Quotes are not final and are only estimation of charges. Actual charges need to be agreed upon between you and the carrier.

DAMAGED MERCHANDISE

The Garage Organization is not responsible for items damaged or misplaced in a shipment. When shipped by a carrier including UPS, etc., ensure that you inspect all merchandise when delivery occurs and document any damaged or misplaced items at time of delivery before you sign. If you do not report damaged or missing items at the time of delivery it is the customers (your) responsibility. If merchandise is received damaged, save original packaging and contact our customer service department at:info@garageoc.com or 1-877-797-7225.

RETURNS

We will do everything in our ability to satisfy our customers. If you encounter missing or damaged parts please contact our customer service at: info@garageoc.com or 1-877-797-7225 for further instructions. We will ship out free of charge missing parts only. All sales are final. If we determine that there is a reason the items can be returned, approval must be given by sending an email to info@garageoc.com . The items must be returned in original packaging and properly packed to avoid damage. Customer is responsible for any related shipping charges back to TGOC.

Upon returning, all items will be inspected for use or damage. If it is determined a credit will be issued, a restocking fee of 25% will apply. If the returned items cannot be resold due to shipping damage or customer mis-use, the item will not be refunded. We will notify the customer of this and the customer will be charged for the returned shipping charges.

ADDITIONAL POLICIES

1. Any returned merchandise will incur a 25% restocking fee.

2. All published prices or communicated prices are subject to change without notice.

3. By placing an order you agree to our terms of service. If after placing an order and confirming our terms of service, and a refund is desired, a 15% processing fee will be applied.

Privacy Notices

The Garage Organization is committed to treating and using personal information about you responsibly. We understand your need for discretion in the handling of your personal matters. We appreciate the trust you have placed in us to keep that information confidential. Our understanding of your information is the foundation for all of the services we can provide and offer to you to make your life more organized. These privacy principles explain what information we collect, why we collect it, and how we protect your personal information, and how and why in certain cases we may share such information to The Garage Organization affiliates, and in limited instances, with non-affiliates.

This document was last updated on 2-10-2010

Acknowledgment and Acceptance of Terms

The Garage Organization is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our website.   By accessing The Garage Organization / The Garage Organization.com, you acknowledge and fully understand The Garage Organization’s Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement.

Participating Merchant Policies

Related services and offerings with links from this website, including vendor sites, have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. Online merchants and others who participate in The Garage Organization services are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy.  However, since we do not have direct control over the policies or practices of participating merchants and other third parties, we are not responsible for the privacy practices or contents of those sites.  We recommend and encourage that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with such parties.

Information We Collect and How We Use It

The Garage Organization collects certain information from and about its users three ways: directly from our Web Server logs, the user, and with Cookies.

  1. Web Server Logs

When you visit our Website, we may track information to administer the site and analyze its usage. Examples of information we may track include:

  • Your Internet protocol address.
  • The kind of browser or computer you use.
  • Number of links you click within the site.
  • State or country from which you accessed the site.
  • Date and time of your visit.
  • Name of your Internet service provider.
  • Web page you linked to our site from.
  • Pages you viewed on the site.

Use of Cookies

The Garage Organization may use cookies to personalize or enhance your user experience.  A cookie is a small text file that is placed on your hard disk by a Web page server.  Cookies cannot be used to run programs or deliver viruses to your computer.  Cookies are uniquely assigned to you, and can only be read by a Web Server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time.  For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits.  Hence, this simplifies the process of delivering relevant content and eases site navigation by providing and saving your preferences and login information as well as providing personalized functionality..

The Garage Organization reserves the right to share aggregated site statistics with partner companies, but does not allow other companies to place cookies on our website unless there is a temporary, overriding customer value (such as merging into The Garage Organization.com a site that relies on third-party cookies).

You have the ability to accept or decline cookies.  Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings then be aware that this may disable some of the functionality on our Website.

  1. Personal Information Users

Visitors to our website can register to purchase services.  When you register, we will request some personal information such as name, address, email, telephone number or facsimile number, account number and other relevant information.  If you are purchasing a service, we will request financial information.  Any financial information we collect is used only to bill you for the services you purchased.  If you purchase by credit card, this information may be forwarded to your credit card provider. For other types of registrations, we will ask for the relevant information. You may also be asked to disclose personal information to us so that we can provide assistance and information to you. For example, such data may be warranted in order to provide online technical support and troubleshooting.

We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary including:

  • To fulfill your service requests for services.
  • To protect ourselves from liability,
  • To respond to legal process or comply with law, or
  • In connection with a merger, acquisition, or liquidation of the company.

Use of Web Beacons or GIF files

The Garage Organization / The Garage Organization.com Web pages may contain electronic images known as Web beacons – sometimes also called single-pixel gifs – that allow The Garage Organization to count users who have visited those pages and to deliver co-branded services.  The Garage Organization may include Web beacons in promotional e-mail messages or newsletters in order to determine whether messages have been opened and acted upon.

Some of these Web beacons may be placed by third party service providers to help determine the effectiveness of our advertising campaigns or email communications.  These Web beacons may be used by these service providers to place a persistent cookie on your computer.  This allows the service provider to recognize your computer each time you visit certain pages or emails and compile anonymous information in relation to those page views, which in turn enables us and our service providers to learn which advertisements and emails bring you to our website and how you use the site.  The Garage Organization prohibits Web beacons from being used to collect or access your personal information.

Accessing Web Account Information

We will provide you with the means to ensure that personally identifiable information in your web account file is correct and current.  You may review this information by contacting us by sending an email to our support attendant – info@garageoc.com

Changes to this Statement

The Garage Organization has the discretion to occasionally update this privacy statement.  When we do, we will also revise the “updated” date at the top of this Privacy page.  We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect.  Your continued use of the service constitutes your agreement to this privacy statement and any updates.

Contacting Us

If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact us. info@garageoc.com or send your comments to :

The Garage Organization 
Attention:  Privacy Statement Personnel

2401 W. Phelps Rd. Unit C, Phoenix AZ 85023

The Garage Organization will use commercially reasonable efforts to promptly respond and resolve any problem or question.

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